bdjackpot's Privacy Policy

1. Types of Information Collected

bdjackpot collects various types of information to provide you with services, manage your account, and ensure security. The categories of information are listed below:

1.1 Identity Information

• Full name and username
• Date of birth (for age verification — only users aged 21 and above may use the platform)
• Email address
• Mobile number
• National ID card or passport details (for verification where required)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile number
• Transaction history and amounts
• Deposit and withdrawal records

1.3 Technical Information

• IP address and device information
• Browser type and version
• Login date, time, and session data
• Information collected through cookies and tracking tags

1.4 Behavioural Information

• Gaming history, bet amounts, and results
• Time spent on the platform and navigation patterns
• Responses to and participation in promotional offers

2. Methods of Information Collection

bdjackpot collects your information in the following ways:

• Directly provided: Information you voluntarily give through account registration, login, filling out forms, or live chat.
• Automated collection: When you use our platform, certain information is collected automatically through cookies, log files, and similar technologies.
• From third parties: Information received through payment processors and identity verification services.

3. Purpose of Information Use

We use the information collected only for the following legitimate purposes:

3.1 Service Provision and Management

Information is used to create, manage, and verify your account; to process deposits, withdrawals, and gaming transactions; to apply bonuses and promotional offers; and to provide technical support.

3.2 Security and Fraud Prevention

We use information to ensure account security, detect suspicious activity, verify identity, and prevent money laundering.

3.3 Responsible Gaming

bdjackpot takes responsible gaming seriously. By analysing behavioural information we are able to identify potentially problematic gaming patterns and provide support to users where needed. For more details, please visit our Responsible Gaming page.

3.4 Communication

Your email address and mobile number are used for important account updates, security alerts, transaction confirmations, and support-related communication.

3.5 Platform Development

Anonymous analytical data is used to improve service quality, develop new features, and enhance the overall user experience.

4. Information Security Measures

bdjackpot takes the highest level of technical and administrative measures to keep your information secure:

• SSL Encryption: All information transmitted on our platform is encrypted using SSL/TLS technology, preventing unauthorised access by third parties.
• Data Encryption: Stored sensitive information is kept secure using industry-standard encryption algorithms.
• Access Control: Only authorised staff may view your information, and only for specific required purposes.
• Regular Security Audits: Our systems are regularly tested through security audits.
• Two-Factor Verification: An additional layer of security is provided for your account.

However, the transmission of information over the internet is not entirely secure — even though we take the highest precautions, it is not possible to guarantee absolute security.

5. Information Sharing and Disclosure

bdjackpot does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and game providers. These partners are bound by agreement with us and are committed to protecting information.

5.2 Legal Obligations

Information may be disclosed in response to applicable laws of Bangladesh, court orders, or legitimate requests from regulatory authorities.

5.3 Fraud Prevention

Information may be shared with relevant authorities as needed to prevent and investigate fraud, money laundering, or any other illegal activity.

5.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred, but the terms of this policy will remain in effect.

6. Cookie Policy

bdjackpot uses several types of cookies:

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used for session management, security tokens, and storing login status.

6.2 Functional Cookies

These cookies help remember your preferences, language settings, and personalised experience.

6.3 Analytics Cookies

These collect anonymous statistics for analysing platform usage and improving services. You can control cookies by changing your browser settings, though this may cause some features to stop working.

7. Data Retention Period

Your personal information is retained for as long as necessary or within the time period required by law:

• Active account information: for the entire duration the account remains active
• Financial transaction records: for the period specified under applicable law
• Closed account information: for a limited period for fraud prevention and legal requirements
• Technical logs: for a short period for security analysis

Once the retention period ends, information is securely deleted or anonymised.

8. Your Rights

As a user of bdjackpot, you have the following rights regarding your own information:

8.1 Right to Access Information

You may contact us to find out what information we hold about you. We will provide you with a copy of that information within a reasonable time.

8.2 Right to Correct Information

If any information held in your account is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Delete Information

In certain circumstances you may request that your information be deleted, however this may not be possible where legal or regulatory obligations exist.

8.4 Right to Restrict Processing

In certain cases you may request that the use of your information be restricted.

8.5 Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may opt out at any time. However, it is not possible to stop communications related to transactions and security.

To exercise these rights, please contact us via live chat or email.

9. Protection of Minors

bdjackpot strictly does not provide services to anyone under the age of 21. Age is verified at the time of registration. If we suspect that a minor has created an account, we will immediately suspend that account and delete the associated information.

If you believe that a minor is using our platform, please contact us immediately.

10. Third-Party Links

Our platform may have connections to third-party game providers or payment services. These third parties have their own privacy policies, and bdjackpot is not responsible for their collection and use of information. It is recommended that you read the respective privacy policies of these services before using them.

11. Changes to the Policy

bdjackpot may update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes will be taken as acceptance of the new policy.

The "Last Updated" date shown at the top of this page always indicates the date of the most recent version.

12. Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

We will do our best to respond to your contact as quickly as possible. For more information, read our FAQ page or learn about us.